Consumer Psychology and the eCommerce Checkout

At Shopping Direct and our sister company TNNG, we love brainstorming, conceptualising and planning an effective eCommerce website – that will have real return on investment for our clients. User experience (UX), backed with the right technology, will help customers find the products they want to purchase in a matter of seconds. We design our eCommerce experiences to the old Steve Krug motto of “Don’t Make Me Think”. The following infographic will give you an insight into consumer psychology and help you better understand the eCommerce checkout process.